Our contact wizard collects your name, email, company, optional phone number, area of interest, and project message to respond to your request. Cloudflare Turnstile checks for automated submissions, and Cloudflare processes the contact email sent to info@sisteg.group. Do not submit passwords or confidential project data. Contact us to request access, correction, or deletion of your inquiry information.
SISTEG GROUP Inc. ("SISTEG GROUP," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or engage our engineering, automation, Microsoft 365, or software development services.
Information We Collect
We collect information in the following ways:
- Contact information you provide directly, such as your name, email address, company, and phone number, when you request a consultation or contact our engineering team.
- Technical information collected automatically when you browse our website, such as IP address, browser type, device type, and pages visited, typically through standard web server logs and analytics tools.
- Information shared during the course of a professional services engagement, which is governed separately by the applicable statement of work or services agreement.
How We Use Your Information
We use the information we collect to:
- Respond to consultation requests and inquiries submitted through this website.
- Provide, maintain, and improve our industrial automation, process automation, Microsoft 365, and web application development services.
- Communicate with you about proposals, projects, and ongoing engagements.
- Monitor and analyze website usage to improve content and user experience.
- Comply with legal obligations and enforce our agreements.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to understand how visitors interact with our content and to remember basic preferences, such as your selected language. You can control or disable cookies through your browser settings; doing so may affect certain website features.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who support our website hosting, analytics, or communications on our behalf, under confidentiality obligations.
- Professional advisors, such as legal or accounting firms, when necessary.
- Authorities, when required by law or to protect our rights, property, or safety, or that of others.
Data Security
We apply administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction, consistent with the compliance standards we apply to our engineering and Microsoft 365 security practice. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing activities. To exercise any of these rights, contact us using the details below.
International Data Transfers
As a US-registered firm serving clients across the United States and Latin America, information we collect may be processed and stored in either region. We take reasonable steps to ensure information is handled consistently with this Privacy Policy wherever it is processed.
Children's Privacy
Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at info@sisteg.group.